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Web Chat

HeavySet Tech - Turning Leads Into Booked Appointments — Automatically

HeavySet Web Chat · AI chat for your website

Turn website visitors into booked appointments.

Web Chat puts your HeavySet AI agent in a chat window on your site. It answers questions, qualifies the homeowner with your script, offers real open times and books the appointment in your CRM, so visitors don't have to fill out a form or wait for a callback.

See how it works ↓Try it: chat with us
  • Set up for you
  • Your colors and avatar
  • Leads saved even if they leave
JM
Summit Bath & ShowerChatting with Jenna
Example

TODAY 8:14 PM

Example chat. Tap a reply to keep going.

What you get

A setter on your website, open every hour your site is

Most visitors leave without filling out a form. Web Chat starts a conversation while they're still looking at your work, and runs it with the same AI agent that already texts your leads.

01

Books from the chat

Visitors pick from your real open times and the appointment lands in your CRM.

02

The same AI as your texts

One script, one set of offers and rules, for chat and texting alike.

03

No lead lost mid-chat

Once a visitor shares a name and phone, the lead is saved, even if they close the tab.

04

Looks like your site

Your colors, your avatar, your business name, placed where you want it.

01Setup

We set it up for you

For a one-time setup fee, HeavySet builds the chat from your AI agent's script and matches it to your brand. Then we email you simple install steps to forward to whoever runs your website.

  • Only on your website. The chat won't show up anywhere else.
  • Won't slow down your site. Your pages load just as fast as before.
  • Changes are on us. Want new colors or a different spot? We update it without touching your site again.
  • Open it from your own buttons. Your Contact or Get a Quote buttons can open the chat right next to them.
Your setup, done for youOne-time fee
  1. We build your chatFrom the same script your AI agent already uses
  2. We match your brandYour colors, your avatar, your business name
  3. We email you the install stepsForward them to your web person. Works with:
    WordPressWixSquarespaceCustom sites
  4. We test it with youBefore it starts talking to your visitors
Setup is a one-time fee.See pricing →
02Branding

Matches your site, not ours

Choose the colors, avatar and size of the chat button, how the window opens, and whether a Live Chat tab sits on the side of the page. Try it on the example site.

  • Your name in the header. Show your business name and who they're chatting with.
  • Opens the way you want. Pick how the window appears so it fits your page.
  • Full screen on phones. The chat fills the screen on small devices so it's easy to type.
summitbath.com
Summit Bath

Your new shower in as little as one day

Free in-home estimates across the Front Range.

JM
Summit Bath & ShowerChatting with Jenna
Hi! I'm Jenna with Summit Bath & Shower. What project are you thinking about?
New showerTub to shower
Brand color
How it opens
Extras

Click the chat button or the side tab to open and close the window.

03The conversation

Quick replies that move toward a booking

Each answer comes with reply buttons picked for that moment, so most visitors tap instead of type. The agent answers product questions, checks the service area, and offers only times your team actually has open.

  • Built from your script. The same questions and offers your setters use.
  • Real availability. It only offers times your team actually has open.
  • Picks up where they left off. A visitor who comes back sees the same conversation.
JM
Summit Bath & ShowerChatting with Jenna
Example
Do you do walk-in showers? My mom needs one without a step
We do. Low-threshold and zero-step walk-ins are some of our most popular installs, and grab bars and a built-in seat can be added.
Is the home in 80027?
Yes, Louisville
Great, we cover Louisville. Want a free in-home estimate? I have Thursday at 4:00 PM or Saturday at 11:00 AM.
Thursday 4 PMSaturday 11 AMOther times
04Lead capture

Saved to your CRM, even if they close the tab

Visitors don't always finish the chat. As soon as someone shares a name and phone number, HeavySet holds on to it. If they leave before booking, the lead still goes to your CRM, so your team can call or text them back.

  • Finished chats go in right away with the address, project and appointment.
  • Partial chats aren't lost. Name and phone are saved even if the visitor leaves early.
  • Your team hears about it. Email alerts when a chat ends without a booking.
Maria Lopez · website chatExample
  1. Opened chat from the side tabBathroom remodel page
  2. Shared name and phone"Maria, 720-555-0188"
  3. Closed the tabBefore picking a time
  4. Lead saved to your CRMWith a copy of the conversation
  5. Team alert sent"Chat ended without a booking"
05Results

See what your chat brings in

The Web Chat report shows how many people saw the chat, how many opened it, and how many became leads and appointments, so you can tell which pages and placements are working.

  • From visit to appointment. See how many visitors chat, share their info and book.
  • Button or side tab. See which one visitors use to open the chat.
Web Chat · last 30 daysExample
Chat seen
4,820
Opened
612
Started chatting
384
Leads
158
Appointments
61
Opened from button · 71%Opened from side tab · 29%

One agent, every channel

Web Chat works with the rest of HeavySet

AI Agent

Same script as your texts

Update your offers or qualifying questions once and your chat and your texts both use them.

Booking Forms

Same schedule and products

Chat offers the same open times and products as your HeavySet booking forms.

CRM integrations

Straight into your CRM

Leads and appointments go to the CRM you already use, with a copy of the conversation attached.

Built to stay in your control

Helpful to visitors, accountable to you

You approve the script

Preview conversations before the chat goes live on your site.

Only on your website

The chat only appears on the sites you choose.

Every chat on record

Every conversation is saved so you can read it, along with how it ended.

Add the chat to your site. Book from your website.

For a one-time setup fee, HeavySet builds the chat from your AI agent's script, matches it to your brand, and tests it with you before it goes live.

Talk to HeavySet
  1. Tell us your colors, avatar and where the chat should appear
  2. Preview example chats and fine-tune the script
  3. Forward our install email to your web person
  4. Watch chat leads and appointments land in your CRM

Conversations, names and numbers shown are examples.